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DTEND:20230810T190000Z
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SUMMARY:"What No One Taught You About Workplace Communications" & "How Risky Do You Like It" - Presented by Carol Bowser
DESCRIPTION:BMHRMA is happy to welcome back\n\nCarol Bowser from Conflict Management Strategies\, Inc\n\nwith TWO presentations:\n\n \nWhat No One Taught You About Workplace Communication But Everyone Expects You To Know\nSuccessful communication at work involves more than making an effort to be a better listener.\n\nSuccess depends on the other person being able to hear and understand what you are trying to get across - without being loud or rude. However\, the most common barrier to successful communication at work is a difference in styles of communication.\n\n\n\nBenefits of Attending\n\n\n	Identify and describe communication styles \n	Recognize communication style clashes as distinguished from harassment and bullying\n	Reframe interpersonal disputes from "personality clashes" to the more accurate "communication clashes"\n	Learn tools to bridge gaps created by clashing communication styles\n\n\nA N D\n \n\nAnalyzing and Managing Risk - How Risky Do You Like It?\n \n\nHow much do you love or loathe risk? How much is too much? How much do you need to adapt to external forces to stay relevant?\n\n\n\nIndividual risk tolerance is an invisible force that affects everything around it: interpersonal relationships\, inter-department cooperation and leadership's effectiveness.\n\n\n\nAbility to diagnose and remedy divergent beliefs about the 'goodness' or 'badness' of risk allows HR professionals to better advise organizational leaders\, coach managers and resolve conflict.\n\n\n\nBenefits of Attending\n\n\n	Learn an analytical framework to evaluate personal and organization risk tolerance.\n	Assess impact of risk tolerance on organizational goals and likely success in delivering on the organization's mission\, vision and values.\n	Facilitate dynamic and engaging risk management conversations\, thereby increasing opportunities to build consensus and improve collaboration.\n	Improve negotiation and conflict resolution comfort and competencies.\n\nSpeaker Bio\n\nIn 2002\, Carol Bowser founded Conflict Management Strategies Inc.\, a company emphasizing training\, mediation\, and consulting on conflict resolution in schools and workplace.\n\n\n\nOrganizations hire Conflict Management Strategies Inc. to increase productivity by easing workplace conflict and tension\, to train employees in conflict resolution skills\, to evaluate internal conflict resolution processes\, to facilitate tangible change within the working environment\, and to coach key employees to higher levels of performance.\n\n\n\nCarol served as a mediator for the United States Equal Employment Opportunity Commission from 2004-2009. She has mediated hundreds of cases\, with particular emphasis on employment matters and working relationships\, and trains others in mediation skills.\n\nHer training style is highly interactive\, facilitative\, and designed so that participants can put the skills to immediate use in the workplace. She is highly engaging AND highly knowledgeable.\n\n\n\nPre-approved for TWO 1.75 SHRM recertification credits.  HRCI credits are pending.
X-ALT-DESC;FMTTYPE=text/html:<br />\n<strong><span style="font-family:arial\,sans-serif"><span style="font-size:12pt">BMHRMA is happy to welcome back</span></span></strong><br />\n<strong><span style="color:#0066CC"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Carol Bowser&nbsp\;</span></span></span></strong><strong><span style="color:black"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">from&nbsp\;</span></span></span></strong><strong><span style="font-family:arial\,sans-serif"><span style="font-size:12pt"><a href="https://conflictmanagementstrategies.com/"><span style="color:#0066CC">Conflict&nbsp\;Management&nbsp\;Strategies\, Inc</span></a></span></span></strong><br />\n<strong><span style="font-family:arial\,sans-serif"><span style="font-size:12pt">with TWO presentations:</span></span></strong><br />\n&nbsp\;\n<h3><strong><span style="color:#0066CC"><span style="font-family:arial\,sans-serif">What No One Taught You About Workplace Communication But Everyone Expects You To Know</span></span></strong></h3>\n<strong><span style="font-family:arial\,helvetica\,sans-serif"><span style="font-size:12px">Successful communication at work involves more than making an effort to be a better listener.<br />\nSuccess depends on the other person being able to hear and understand what you are trying to get across - without being loud or rude. However\, the most common barrier to successful communication at work is a difference in styles of communication.</span></span></strong><br />\n<br />\n<u><span style="color:#252525"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Benefits of Attending</span></span></span></u>\n\n<ul>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Identify and describe communication styles&nbsp\;</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Recognize communication style clashes as distinguished from harassment and bullying</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Reframe interpersonal disputes from &quot\;personality clashes&quot\; to the more accurate &quot\;communication clashes&quot\;</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Learn tools to bridge gaps created by clashing communication styles</span></span></li>\n</ul>\n\n<div style="text-align:center"><span style="color:red"><span style="font-family:arial\,sans-serif"><span style="font-size:26.0pt">A N D</span></span></span></div>\n&nbsp\;\n\n<h3><strong><span style="color:#0066CC"><span style="font-family:arial\,sans-serif"><span style="font-size:14.0pt">Analyzing and Managing Risk - How Risky Do You Like It?</span></span></span></strong></h3>\n&nbsp\;<br />\n<strong><span style="color:#252525"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">How much do you love or loathe risk? How much is too much? How much do you need to adapt to external forces to stay relevant?</span></span></span></strong><br />\n<br />\n<strong><span style="color:#252525"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Individual risk tolerance is an invisible force that affects everything around it: interpersonal relationships\, inter-department cooperation and leadership&rsquo\;s effectiveness.</span></span></span></strong><br />\n<br />\n<strong><span style="color:#252525"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Ability to diagnose and remedy divergent beliefs about the &lsquo\;goodness&rsquo\; or &lsquo\;badness&rsquo\; of risk allows HR professionals to better advise organizational leaders\, coach managers and resolve conflict.</span></span></span></strong><br />\n<br />\n<u><span style="color:#252525"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Benefits of Attending</span></span></span></u>\n\n<ul>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Learn an analytical framework to evaluate personal and organization risk tolerance.</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Assess impact of risk tolerance on organizational goals and likely success in delivering on the organization&rsquo\;s mission\, vision and values.</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Facilitate dynamic and engaging risk management conversations\, thereby increasing opportunities to build consensus and improve collaboration.</span></span></li>\n	<li><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Improve negotiation and conflict resolution comfort and competencies.</span></span></li>\n</ul>\n<strong><span style="color:#0070C0"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Speaker Bio</span></span></span></strong><br />\n<span style="font-family:arial\,sans-serif"><span style="font-size:12pt">In 2002\, Carol Bowser founded Conflict Management Strategies Inc.\, a company emphasizing training\, mediation\, and consulting on conflict resolution in schools and workplace.</span></span><br />\n<br />\n<span style="font-family:arial\,sans-serif"><span style="font-size:12pt">Organizations hire Conflict Management Strategies Inc. to increase productivity by easing workplace conflict and tension\, to train employees in conflict resolution skills\, to evaluate internal conflict resolution processes\, to facilitate tangible change within the working environment\, and to coach key employees to higher levels of performance.</span></span><br />\n<br />\n<span style="font-family:arial\,sans-serif"><span style="font-size:12pt">Carol served as a mediator for the United States Equal Employment Opportunity Commission from 2004-2009. She has mediated hundreds of cases\, with particular emphasis on employment matters and working relationships\, and trains others in mediation skills.</span></span><br />\n<span style="font-family:arial\,sans-serif"><span style="font-size:12pt">Her training style is highly interactive\, facilitative\, and designed so that participants can put the skills to immediate use in the workplace. She is highly engaging AND highly knowledgeable.</span></span><br />\n<br />\n<strong><span style="color:#111111"><span style="font-family:arial\,sans-serif"><span style="font-size:12.0pt">Pre-approved for <u>TWO </u>1.75 SHRM recertification credits.&nbsp\; HRCI credits are pending.</span></span></span></strong><br />\n&nbsp\;
LOCATION:Courtyard by Marriott Walla Walla 550 West Rose Street\,
UID:e.65.19576
SEQUENCE:3
DTSTAMP:20260404T161725Z
URL:https://business.wwvchamber.com/events/details/what-no-one-taught-you-about-workplace-communications-how-risky-do-you-like-it-presented-by-carol-bowser-08-10-2023-19576
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