Chamber After Hours - Better Service, Better Reviews, Better Business

Better Service, Better Reviews, Better Business
 

Great customer service does more than solve problems. It builds loyalty, protects your reputation, and keeps customers coming back. This interactive session will help local business owners and managers spot service warning signs, handle complaints, respond to negative reviews, and coach employees toward more consistent customer experiences. Attendees will leave with practical ideas they can apply immediately in their own businesses.
Presented by Talent Development Consultant Sylvie Dale, APTD